Providers that process data
The categories of providers that process personal data on Niceplace's behalf.
This is a translation. If it differs from the Spanish version, the Spanish version prevails.
01 Types of providers
| Type of provider | Purpose | Where |
|---|---|---|
| Infrastructure and hosting | The platform's servers, database and email | European Union and United States |
| File storage and delivery | Files, videos and encrypted backups | European Union and United States |
| Video processing | Preparing videos to play on any device | European Union and United States |
| Network and security | Protecting the site and keeping it available | European Union and United States |
| Artificial intelligence | Language, image and transcription models, from providers such as OpenAI, Anthropic, Google and AssemblyAI | European Union and United States |
| Payments | Charging Niceplace plans, with Stripe | European Union and United States |
| Monitoring | Detecting and diagnosing errors | European Union and United States |
When a provider processes data outside the European Economic Area, we do it with the safeguards described in the Privacy Policy.
02 How they work with us
- They work under contract and may only use the data to provide their service to us.
- They take on confidentiality and security obligations equivalent to ours.
- They cannot use the data to train AI models or for their own purposes.
- They only access the data they need for their task.
03 Your students' payments
Stripe, Mercado Pago and PayPal also process your students' payments, but they do it with your own account and under your contract with them. They are not Niceplace's providers for those charges.
04 Services you connect
These services exchange data with Niceplace only if you turn them on: Google (sign-in and Drive), Vimeo, Zoom, Meta (public professional Instagram accounts) and Tenor (GIF search in communities). Their own policies apply.
05 List with names
If you are a creator and need the list with each provider's name, ask for it at [email protected] with the subject «Providers». We keep it up to date. The terms you accept are in the Data Processing Agreement.