Plans, payments and refunds

01 Free trial

When you create your account you get 15 days free with every feature. We charge nothing during the trial. Before it ends we email you and, if you don't pick a plan, your account is paused: nothing is deleted for 30 days. After that, the account and its data are deleted.

02 Plans and prices

The plans are Starter, Plus and Pro. Their prices, features and limits are on the pricing page and in your dashboard before you subscribe. Today they cost US$ 39, US$ 79 and US$ 159 per month when paid monthly, or the equivalent of US$ 29, US$ 59 and US$ 119 per month when paid yearly.

Prices are in US dollars. Depending on your country, taxes may be added, and you will see them before paying. We email you the invoice for every charge and you also have it in Settings, under Billing.

03 Renewal and plan changes

• Your plan renews automatically at the end of each period, using the payment method you saved.
• If you upgrade, the change applies immediately and you pay the prorated difference.
• If you downgrade, the change applies at the next renewal. If you use more than the new plan allows, you have 15 days to adjust before we apply the limits.
• If we change your plan's price, we tell you at least 30 days before the renewal where it applies.

04 Failed payments

If a charge fails, we retry it the next day and after 3, 7 and 14 days, and email you each time. Everything keeps working during those 14 days. If the payment is still pending after 14 days, your account is blocked until you pay.

05 Cancellation

You can cancel whenever you want from Settings, under Billing. Cancelling stops the next renewal and you keep access until the end of the period you already paid. Cancelling does not delete your account; for that, follow these steps.

06 Refunds

• First annual payment: if within the first 14 days you decide Niceplace isn't for you, we refund the full amount.
• Monthly payments and renewals: periods already started are not refunded, unless the law gives you that right.
• Our mistakes: if we overcharge you or charge for a service we could not provide, we refund the difference.

If you subscribe as a consumer in the European Union, you also have the 14-day right of withdrawal that the law grants. If you start using the paid service during that period, you agree that the proportional part already used will be deducted.

07 Who processes payments

Plan charges are processed by Stripe. Niceplace does not store your full card details: Stripe receives and protects them. What your students pay you is a separate matter, explained in Charging your students.